General Librarian


  • Performs excellent internal and external customer service and library service in response to the information needs of library users and the overall community.
  • Promotes library collections and services to the public, both inside and outside the physical building.
  • Provides reference and readers’ advisory services.  Publicizes, plans and conducts programs. 
  • Assists customers with the use of print and electronic resources.  Conducts training sessions for the public in the use of the library OPAC and the internet. Recommends and refers customers to alternative sources of information (internal and external) to the Library.
  • Performs Collection Development with an emphasis on developing quality materials including selecting and ordering materials. Monitors the public service floor.
  • Assembles and arranges displays of books and other library materials.  Assists in maintaining a pleasant, inviting, safe environment. Approves acceptance of gifts.  Determines usage patterns of collections by assessing frequency of circulation, physical condition and other criteria.   Maintains reference and circulation materials.
  • Performs outreach to community organizations informing them of library services and to develop partnerships for collaboration. Creates opportunities for adults to contribute to the library through venues such as volunteering, social media postings, blogs, book clubs, etc.
  • May perform one or more of the following duties: investigate technologies that will improve services; create, develop, maintain, or contribute to the community library web page and social media; supervise hourly rate employees and volunteers; compile bibliographies and /or develop library user guides. 
  • Performs other duties as assigned or required.


  • Must have a MLS/MLIS degree from an ALA-accredited library school.
  • Must have the ability to work with a diverse population and effectively provide customer service to a large number of customers simultaneously.
  • New York State Public Librarian’s Certificate required.


Queens Library is a national and international leader in the delivery of public library service. Innovation and leadership are the hall marks of Queens Library. Our mission is to meet the needs of the community by offering lifelong learning opportunities and ensuring there is a positive impact in the community. Queens Library fulfills its goals by embracing innovation and change. With a history of offering pioneering programs that meet the diverse needs of the most diverse county in the US, Queens Library is a place where innovation and leaders are welcomed.   Queens Library a private, non-profit corporation located in Queens, New York and includes 65 service locations with 1,700 employees. 

Queens Library is the proud recipient of the following awards: 2009 Library Journal, Library of the Year, 2014 ALA/Information Today, Library of the Future, 2013 ULC Top Innovators, 2013 American-Architect’s Building of the Year (Queens Library at Glen Oaks).


Please send your resume and cover letter to QLcareers@queenslibrary.org and reference “General Librarian - QLWEB” in the subject line. Resumes will only be accepted by email. 

The Queens Library is an Equal Opportunity Employer